Highlights
• Easy to install, and designed exclusively for the Cisco® SPA 500 Series IP
Phones
• 15 programmable buttons simplify dialing and call transfers
• Page Left and Page Right keys allow configuration of up to 30 Busy Line
Field (BLF), Speed Dial, and Call Pickup per device
• LCD Display
• Two attendant consoles can be linked
Product Overview
The Cisco® SPA500DS 15-Button Attendant Console (Figure 1) is part of the Cisco
Small Business Series and designed for use with the Cisco SPA500 Series IP
Phones. It is an ideal solution for small businesses wanting to simplify
incoming call handling by quickly directing calls to the requested party and
also to monitor line status from a central location.
The attendant console easily attaches to a SPA500 Series IP Phone, providing
up to 30 programmable call pickup or speed dial buttons via two page keys, each
illuminating the line"s status (idle, ringing, busy, or null) via the busy line
field (BLF). Incoming calls can immediately be transferred to the proper
location with the push of a button assigned to the extension.
The modular design of the Cisco SPA500DS permits up to two attendant consoles
to be deployed, for a total of 30 buttons (60 functions), offering an affordable
solution that expands with the growth of your voice network. Installation and
setup is just a matter of connecting the supplied bracket and cable to the
attendant console, which uses the phone"s power supply; no additional power
source is required.
Based on the Session Initiation Protocol (SIP), the Cisco SPA500DS has been
tested to ensure comprehensive interoperability with equipment from voice over
IP (VoIP) infrastructure leaders, enabling service providers to offer
competitive, feature-rich services to their customers.
Features
• 15 programmable buttons
• Page Left and Page Right keys
• Call transfer
• XML Application
• Speed dial
• Busy lamp field
• One-touch transfer
• Call pickup
Specifications
Table 1 contains the specifications, package contents, and minimum requirements
for the Cisco SPA500DS Expansion Module.
Table 1. Specifications for the Cisco SPA500DS 15-Button Attendant Console
Specifications
Ports
2 auxiliary ports
Buttons
15, with 2 page left/right button
Display
LCD, 5.5" Monochrome Backlit 128 x 320 resolution
Documentation
• Quick Installation Guide
• User Guide
• Administration Guide
• Provisioning Guide (for service providers only)
Environmental
Dimensions (W x H x D)
4 x 8.5 x 1.5 in. (101 x 201 x 39 mm)
Unit weight
2 lb (0.9 kg)
Power
Provided by host Cisco SPA 500 Series IP phone
Certification
FCC, cUL, CE, Canadian Interference-Causing Equipment Standard ICES-003
Operating temperature
41º to 113ºF (0º to 40ºC)
Storage temperature
-13º to 185ºF (-40º to 70ºC)
Operating humidity
5% to 95% noncondensing, operating and nonoperating
Storage humidity
5% to 95% noncondensing, operating and nonoperating
Package Contents
• Cisco SPA500DS 15-Button Attendant Console
• Quick Start Guide
• Attachment Arm
• Attachment Arm Screws (2)
• Auxiliary Interconnect Cable
• Stand
Minimum Requirements
• Cisco SPA500 Series IP Phone